To drive the Cashless initiative and provide value added services to customers, during the festive season, United Bank for Africa (UBA) Plc, Africa’s global bank, has removed access fees for all electronic channels and lowered transaction fees for its range of electronic products (e-products) and services.
Customers of the bank are now empowered to access banking transactions at significantly lower rates, across the Bank’s electronic platforms. The Bank’s e-Banking products and services include UBA Debit and Prepaid Cards, U-Mobile (Your Bank on your Mobile ) and U-Direct (Your Bank on the Web).
In addition, the bank has significantly simplified the enrollment process and removed the monthly access charge on Mobile banking (U-Mobile) and internet banking (U-Direct) channels and lowered the transaction fees on transactions done on U-Mobile, U-Direct and ATM channels.
Head e-Banking, UBA Plc, Dr. Adeyinka Adedeji said “the removal of channel access fee and significant reduction of our fees is well-timed. We want our Customers to be able to send money to loved ones during this season at minimal cost and with from the convenience of their mobile and internet. Our Debit and Prepaid Cards would also address the safety concerns prevalent during this period as our Customers don’t have to carry cash around.”
A major highlight of the UBA gesture, according to Adedeji, is the cancellation of N100 monthly access charge to U-Mobile and U-Direct for retail customers and removal of N150,000.00 enrollment fee for web payment gateway installation on Merchant’s website.
He noted that UBA remains passionate about customer service and is committed to driving the cashless initiative including pioneering the use of e-banking products, point of sales (POS), web payment and Automated Teller Machines (ATMs) in the Nigerian banking industry as a way of improving baking services to its customers.
“UBA is also launching a reward program for customers that use card for payment on PoS and internet in this festive period. For cash withdrawal, UBA has rolled out a large number of ATMs for easy reach by her customers.
For payment with ease, UBA has issued debit and prepaid cards at lower cost, and will provide reward of N2,000 for customers that use UBA cards on PoS for more than 5 times in the month of December. We would continue to carry out a lot of consumer awareness as well as seek ways of educating the consumer public on benefits of cashless,” he added.
United Bank for Africa Plc remains an industry leader in Retail Banking across Africa with 19 African countries of operation and over 7 million customer accounts. The bank has consistently grown its internet and mobile banking customer base coupled with undisputed leadership in local, regional and international remittances.