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Thursday, 06 December 2012 00:00
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Frequently asked questions about enjoycare scooter

• EnjoyCare Electric Scooter rider• What does riding an EnjoyCare Electric Scooter feel like?

Riding the EnjoyCare Electric Scooter feels like nothing you've ever experienced because there's never been anything like it. Step on and your instinct will be to steady yourself, as you would on anything with two wheels. But almost immediately you'll realize that the EnjoyCare Electric Scooter is balancing for you, almost like it has become an extension of you.

Just lean forward a little and you'll see that the EnjoyCare Electric Scooter isn't moving you on its own; it's moving in response to you and what you tell it to do. It all feels natural and really cool. Be sure to review the User Materials before using an EnjoyCare Electric Scooter.

• How does it move? How does it balance?
The EnjoyCare Electric Scooter uses LeanSteer™ Technology to move you from Point A to B. Gently move the LeanSteer frame and handlebar left or right in the direction you want to travel and feel the machine respond almost instantly. The EnjoyCare Electric Scooter balances by using five micro-machined angular rate sensors and two accelerometers that sense the changing terrain and your body position at 100 times per second.

• How much does an EnjoyCare Electric Scooter cost?
Due to exchange rates, tariffs and other taxes, pricing can vary. It's best to consult your local authorized EnjoyCare dealer.

• Is the EnjoyCare Electric Scooter more efficient than a car?
Yes. The EnjoyCare Electric Scooter is 11 times more efficient than the average car, and over three times more efficient than even the highest-mileage scooters. As a zero-emissions vehicle, the EnjoyCare Electric Scooter can also go indoors. It does draw electric power during recharge, but that electricity causes fourteen times less greenhouse gas emissions than driving a car.

• Are there weight limits for EnjoyCare Electric Scooters?
Yes, EnjoyCare sets weight limits for rider safety and to reduce the risk of damage to the EnjoyCare Electric Scooter. A rider must not be less than 100 lbs. (45 kg). The maximum payload (which includes rider and all cargo) for the EnjoyCare Electric Scooter is 260 lbs. (117 kg). The total weight of any handlebar cargo plus any additional attachments hanging from the handlebar should not exceed 10 lbs. (4.5 kg).

• How fast can EnjoyCare Electric Scooters travel?
Each EnjoyCare Electric Scooter comes with two operational settings, "beginner" and "standard". Beginner setting is set to 6mph/13kph, and the standard setting is set to 12.5mph/20kph. 12.5 mph is roughly equal to a 5-minute mile, a really fast run.

• How far can an EnjoyCare Electric Scooter go on a single charge?
Depending on your base model, payload, riding style and terrain, a single charge can support up to 24 miles/38km of travel. You'll be amazed at just how far that really is.

• How do you charge EnjoyCare Electric Scooters?
A standard wall outlet can charge your EnjoyCare Electric Scooters' batteries. It takes about 15 minutes to get enough charge to travel one mile/1.6km. A full day's charge (approx. 8-10 hrs.) costs less than a newspaper in electricity.

•What's a glide?
A glide is a trip you take riding EnjoyCare Electric Scooters. We like the name because it's simple and very accurately describes the motion of riding, which is smooth and even, like you're gliding across a surface. Gliding is a great way to meet new people, see new sights, or just get out and enjoy the day.

• Can I use EnjoyCare Electric Scooters in the rain?
Yes. The device is completely sealed to allow it to operate in wet weather. Just be careful on slippery surfaces.

• What's the EnjoyCare Smile?
The EnjoyCare Smile is exhibited by nearly everyone who's ever ridden an EnjoyCare Electric Scooter. The EnjoyCare Electric Scooter is more than a product; it's an experience unlike anything you've tried before. Going from place to place becomes fun. Riders become empowered pedestrians that cover more ground, work smarter, become more productive and move more intelligently. This knowledge manifests itself in an ear-to-ear grin.

Not sure what we're talking about? Stop someone riding an EnjoyCare Electric Scooter the next time you see one and you'll understand. You'll probably smile back.

• What's the InfoKey™ Controller?
A recent addition to EnjoyCare Electric Scooter, the InfoKey controller is essentially a key for your unit. Each is uniquely programmed to start and lock a specific EnjoyCare Electric Scooter. It also provides real-time information such as battery life, speed and system performance. On top of that, there's a built-in anti-theft system to discourage anyone from tampering with your EnjoyCare Electric Scooter, should you need to leave it parked.

Should anyone attempt to move your EnjoyCare Electric Scooter, an alarm will sound, your EnjoyCare Electric Scooter will start vibrating, the wheels will lock, and a visual alert will be sent wirelessly to your InfoKey controller. How's that for sophisticated security?

• How many wireless InfoKey controllers come with the EnjoyCare Electric Scooter?
Two wireless Infokey controllers are included in the box with each EnjoyCare Electric Scooter (as of May 15, 2007). That's one for you and one for a lucky friend, should anyone else be fortunate enough to ride your new EnjoyCare Electric Scooter. We can't see you sharing, but you never know. Remember, as the owner of an EnjoyCare Electric Scooter, you are responsible for training any other person who you let ride in accordance with the instructions in the User Materials.

• What can I use to clean my EnjoyCare Electric Scooter?
Keep your EnjoyCare Electric Scooter looking squeaky clean with mild soap and water. Products that protect and shine rubber, plastic, and vinyl surfaces are not recommended, as these products may impact tire traction. Be sure to keep water away from the charge port though.

• Can I travel with my EnjoyCare Electric Scooter? What about the lithium-ion batteries?
Traveling with your EnjoyCare Electric Scooter using mass transportation is at the discretion of company policy. Some companies treat the EnjoyCare Electric Scooter as baggage or an assistive device. In general, the lithium-ion batteries on EnjoyCare i2s and x2s are considered hazardous material and are not allowed on commercial passenger airlines. Still, you can ship your EnjoyCare Electric Scooter anywhere by ground. Check with your local transit provider for more info.

• Where can I find my EnjoyCare Electric Scooter' serial number?
Lift the base's mat and look to the rear edge of the platform to locate your serial number. It will be a 12-digit number printed directly on the base of the unit. Make sure to write it down and store it in a safe place.

• How do I register my warranty with EnjoyCare after purchasing my EnjoyCare Electric Scooter at a dealership?
Your authorized EnjoyCare dealer will register your machine(s) for you within 72 hours of your purchase. If you have questions regarding your warranty, please contact your local dealer directly.

• Can the speed setting for an Electric Scooter be locked?
Yes, each InfoKey controller can be locked into the beginner setting by a special sequence of button-presses. You can also set the Beginner Setting speed, Standard Setting speed, and "off" time for Standby mode. Further customization is possible by programming the InfoKey controller at the EnjoyCare factory. Programming each InfoKey controller separately is an additional service offered to customers that can be quoted per account by your local dealer.


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