Thursday, 31 May 2012 00:00

Written by Isaiah Erhiawarien

Telecommunications service provider, Airtel Nigeria said it has recorded another milestone with the successful roll out of the first ever physical and electronic data recharge cards in Nigeria aimed at expanding subscription options for data subscribers on the network. With option, the Data bundles will now be automatically credited to the users account. Customers no longer will have to use ussd or sms codes to activate the data bundles.

Unveiling the new product at a media event in Lagos, the chief operating officer and Executive Director, Airtel Nigeria,Mr. Deepak Srivastava  said Airtel has  also reduced its dongle price from N6, 500 to N3, 990, to enable more Nigerians experience and enjoy its superfast internet services now available in all the 36 states and the Federal Capital Territory, Abuja.
 According to him, new and existing Airtel data subscribers on the prepaid platform can activate their desired data bundle using the physical recharge cards available from N99.00 to N7, 999 denominations, for a corresponding data allowance of 10MB to 5GB.

he noted that customers will also get up to 50 per cent bonus on selected data plans on both the physical and electronic data recharge options adding that the Data Electronic Recharge can be purchased electronically through Airtel Resellers, ATMs and online platforms for daily, fortnightly and monthly subscriptions.
He said the new product is a great accomplishment and double victory for the customers adding that this has taken the company closer to its desired goal of being the most loved brand in the daily lives of Nigerians, especially coming on the heel of the recent launch of its 3.75G broadband service.

 ”For us, customer satisfaction goes deeper than word of mouth. Our passion for our customers is driven by actions through value propositions that makes sense, promotes wellbeing, supports their yearnings for excellence and helps them achieve value for themselves, family, friends and businesses every single day of their lives.
“In Airtel, we take cognizance of all these and painstakingly evolve with products, services and offerings that elevates our customers above what is obtainable elsewhere. With the fastest and the most deepened coverage of the 3G service across the country coupled with the slash of dongle price by almost 40 percent, it is no longer a matter of choice for Nigerians especially data users to experience the Airtel brand but a must, because it is the proper thing to do”, Srivastava stated.

He explained that to activate any of the available Airtel prepaid data bundle plans through physical and electronic recharge voucher options, subscribers are to purchase, scratch the vouchers and load their phones with the exposed pin numbers; obtain specific electronic recharge voucher through any Airtel Retailer or on any of the available electronic platforms respectively.
he noted that on successful loading, the amount will automatically register on the data account confirming a successful activation.
The Airtel boss added that the availability of Airtel physical data recharge vouchers comes with various advantages that include easy accessibility and the convenience of not memorizing myriads of USSD strings or SMS keywords needed for activation.

He further disclosed that the option frees subscribers from any USSD downtime challenges and opens up additional recharge channels through websites, reseller, ATM or other point of sales (POS) terminals saying that the Airtel physical data recharge vouchers are available in all Airtel shops and retail outlets across the 36 states and the Federal Capital Territory (FCT), Abuja.