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Friday, 07 December 2012 00:00
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Delta celebrates five years of service between Nigeria, U.S.

Delta airline said it has ferried about three million passengers between Africa and United States of America since it began a nonstop operation on Lagos-Atlanta five years ago.

This was made known by the airline’s commercial manager for West and East Africa, Bobby Bryan during a media chat he held to commemorate the five year anniversary of nonstop flight operations  between Nigeria and the United States.

Delta Air  launched its first flight between Lagos Murtala Muhammed International Airport and Hartsfield-Jackson Atlanta International Airport on December 3, 2007 and operates year-round daily flights using a 201-seat Boeing 767-300ER aircraft.

“We are extremely proud to be marking 5 years of flying to Nigeria and, thanks to the support of the airport, government authorities and the local community, our service from Lagos to Atlanta has gone from strength to strength,” said Bobby Bryan “Nigeria continues to be one of the most important business markets in Delta’s international network and we are committed to serving Lagos for many years to come.” 

More than 570,000 passengers have flown on Delta’s flights between Nigeria and the United States since 2007 and this year Delta has seen strong load factors of over 80 per cent. Additionally, over the last 5 years, Delta has transported around 6,500 tons of cargo between Nigeria and the U.S., facilitating trade and commerce between the two nations.

In September, Delta introduced full flat-bed seats in its BusinessElite cabin on its Lagos flights. Each seat is forward-facing and converts to a 180-degree fully flat-bed offering direct aisle access in a 1x2x1 configuration.

“In every market where we’ve introduced flat bed seats, customer satisfaction ratings have increased significantly and Nigeria has been no exception,” continued Bryan.  “Delta is offering more than 500 flat-bed seats each week on this route and an unrivaled network.  Customers travelling from Lagos benefit from convenient connections to more than 160 destinations via our leading gateway at Atlanta to cities such as Washington, Houston and Los Angeles.”

Delta flights from Nigeria also feature Economy Comfort - Delta’s premium economy cabin product.  Customers flying in Economy Comfort benefit from up to four additional inches of legroom for 35 full inches of seat pitch and 50 percent more recline than Delta’s standard Economy class seat.  

From early 2013, Delta will begin rolling out Wi-Fi on its international fleet.  The introduction of Wi-Fi on flights between Lagos and Atlanta will enable customers to access the Internet at 30,000 feet.

BusinessElite passengers travelling to and from Lagos can take advantage of Delta’s Protocol service which was introduced at Murtala Muhammed International Airport this year.  This provides a personalized escort through every step of the airport experience - from checking in, security clearance and lounge pick-up, to arrival and baggage collection.

Delta’s Protocol service is offered in addition to SkyPriority, a series of priority airport services offered to premium passengers by SkyTeam airlines serving Lagos.